by MediaTV Hosting | Dec 11, 2019 | Dedicated Hosting, Domains, Dynamics 365, G Suite, M365 Complience, Microsoft Power Apps, Office 365, Office Protect, Outlook Scheduling, Quick Help, Remote Desktop, Remote Working, Types Of Web Hosting, Uncategorized, Upgrade your OS, Websites, WHCMS, Wordpress
any companies have been forced to quickly move their entire workforce to a work from home model. This has presented both challenges and opportunities. Companies have to pivot quickly and get their employees ready for working from home, but also have the opportunity to set up work from home best practices and perhaps implement those policies going forward.
However, this means that a lot of employees are suddenly using tools and technology they are not familiar with, without the familiarity of their office or the friendly faces of their colleagues to help them through.
Fortunately, Sherweb offers a tool developed by Brainstorm to help everyone through these times: QuickHelp.
Accelerate Microsoft 365 user adoption now, don’t wait to ask for a QuickHelp Demo
What is QuickHelp?
QuickHelp is a training tool that can help teach employees how to use and take full advantage of all the features in Office 365 and Microsoft 365 with the help of “skill paths” – training topics that you can assign to your team based on their abilities and needs.
Skill paths are more useful than traditional training and make learning easy. Most teams are composed of people with widely varying levels of technical ability – with skill paths you can assign only what each individual needs. Also, learning is easy with QuickHelp – videos are bite-sized, from 1-5 minutes long, and very easy to understand.
How QuickHelp works
QuickHelp is designed to help you skyrocket to success. Firstly, an administrator can assign skill paths to your team based on recommendations from a manager, the users themselves, or their own personal observations. Managers and administrators will then be able to monitor which employees have completed their skill path to ensure compliance.
And there is a lot of flexibility built in – you can upload your own training content as well as what is automatically provided. You can even connect your Office 365 account to QuickHelp to get valuable usage statistics to guide you on formulating a customized training plan for your employees.
A path to success in trying times
All of this sounds great, but what are the best skill paths for this particular time in history – the time of remote work? How can you help your employees rise to new levels of productivity at home? QuickHelp has many skill paths that are designed just for remote work, under three main categories.
Personal productivity while being remote
This skill path concentrates on helping employees maximize their own productivity while working from home. It will teach users how to better use tools to get their work done faster and more efficiently, saving them time and saving you resources. There are eight sub-categories under this main category.
Managing risk by enabling remote work
Obviously, all of us who are working remote right now are doing so in order to manage risks. Learn more about how enabling remote work can help you manage the risk to your business during these difficult times.
Manage Interruptions
Many of your team members will be facing unprecedented challenges while working from home – acting as caregivers to young children or the elderly, having their roommate or partner around at all hours, sharing space with others who all have to instantly set up remote work in one small living area, or even just learning how to manage the temptation to grab that video game controller when things are slow. This skill path will help your employees manage these interruptions to be as productive as they can during working hours.
Craft a Personal Workspace in Microsoft Teams
Making a personal workspace in Microsoft Teams is a little-known feature that can be utilized to make working more efficient.
OneNote for Windows 10
OneNote is an amazing note-taking tool that can help employees store information and stay organized and on task. This training will help your team learn to use these useful features.
Manage your Personal Permissions
Keeping things organized and ensuring that only certain applications have access to certain things will be essential to your employees’ new workflow. Make sure they know how to customize everything to what works best for them with this training.
Use Microsoft Teams as your phone
Now that your workforce is without “desk phones,” some of them may be struggling to learn how to communicate online. However, Teams can be used to fully replace the “desk phone”! This training will help them learn how.
Meet OneDrive
OneDrive is a great remote tool for sharing and saving documents. Help introduce your employees to this valuable resource.
Keep Collaborating while Remote
One of the biggest concerns about working from home is potentially losing the ability to collaborate with your peers, but it doesn’t have to be that way. Modern communication allows us to collaborate even from a distance.
7 Ways Microsoft Teams allows you to communicate better than Outlook
Many employees find working with only more traditional tools like email to be very constricting when they become a remote worker. This training allows them to learn how to communicate with Microsoft Teams, which can be much more collaborative.
Improve International and Asynchronous Collaboration
This general training on collaboration can pass on some helpful tips and tricks for remote communication with peers.
Working with a Global Team
Adding in a global team can provide yet another level of complication – time zones, cultural differences, and more. Help your team navigate these challenges successfully.
Access and Share Files on the Go
Help your team learn to better access and share files within Office 365 with this training.
Meet Microsoft Teams
This intro to Teams training can help your employees learn to use this valuable communication tool.
Meet Planner
Planner can help your employees plan out their schedules and their day in a way that makes the most sense for them.
Supporting your Organization
Team leads need to support their teams now more than ever. These two trainings can help team leads in specific situations better support their teammates and direct reports.
- Manage your Team as a Team Owner
- How can I support my Help Desk? (For General End Users)
Need more than virtual training? Check out everything Media Hosting Services can do for you .
Results
Using QuickHelp can help your organization save time and money. Just one skill path can save each employee an average of 18 minutes per week and at least one help desk call per person. Live events save users one hour per week on average.
Enabling your employees to get the knowledge they need in an easy and efficient manner is beneficial to everyone in the company. Contact Sherweb today to see how to leverage this valuable tool for your company.
by MediaTV Hosting | Dec 11, 2019 | Dedicated Hosting, Domains, Dynamics 365, G Suite, M365 Complience, Microsoft Power Apps, Office 365, Office Protect, Outlook Scheduling, Quick Help, Remote Desktop, Remote Working, Types Of Web Hosting, Uncategorized, Upgrade your OS, Websites, WHCMS, Wordpress
Deploying Remote Desktop Services (RDS) for your customer’s remote workers is a great way to improve their productivity. RDS in a cloud or hybrid environment will give them secure access to the business applications and resources they’ve been making do without at home.
RDS is highly flexible and easy to set up on both Azure and Sherweb Performance Cloud. Sherweb’s Performance Cloud and Azure support secure connections from virtually any home worker’s computer or mobile device with a reliable network connection. You can run multiple desktop environments from a single RDS installation. Management is simple and efficient.
Get everything you need to set up your remote workforce in our hub
Deploying RDS can seem tricky, but it’s a fairly straightforward process in either an Azure or Performance Cloud tenant. Here are some tips to keep in mind at each step to help get you through the RDS deployment process smoothly.
Deploying virtual servers for RDS
If you’re using Azure, keep in mind that each subscription has a maximum number of networks, VMs, and Cloud Services that can be provisioned. If you’re rolling out a new service for many clients at once, you may need multiple subscriptions to have enough RDS connections available.
A minimal RDS installation requires an RD Session Host and a Connection Broker. On top of that, each client will need either a Gateway server with SSL authentication or a secure tunnel.
Since Remote Desktop servers are valuable targets for attackers, make especially sure that all Administrator passwords meet the necessary complexity requirements, or ideally, randomly generate them for increased security. Set a change schedule for these passwords and make sure they’re only documented in a secure central location that can be accessed only by your trusted administrators.
Lastly, since many Partners are deploying multiple new RDS platforms for different clients right now, don’t forget to change administrator passwords if you’re replicating new tenant environments. It’s an easy thing to overlook when working quickly.
While configuring Remote Desktop Services
While working on an RDS deployment, you may want to temporarily disable Windows Updates so restarts don’t accidentally delay the process. Many clients are looking for rapid deployment right now, so deferring Windows Updates to run outside business hours can be a good way to balance availability with security.
Setting up user accounts
Your customers may have teams of workers with very different desktop application needs. For example, an engineering firm may have one set of administrative staff that only need basic office apps and then another set of engineers who do a lot of CAD modeling that is very graphics intensive.
If your client has distinct sets of staff like this, you should create user groups that will have access to different collections of RDS resources. In AD DS Tools, go to Active Directory Users and Computers. There, you can create those different groups and populate them with different user accounts.
Activating Remote Desktop Service licenses
RDS will assign client access licenses (CALs or SALs) to each user that connects to the Session Host. You’ll need to install the Licensing role and activate the Licensing server on the Session Host VM before your users can connect.
Once they’re installed, CALs will be handed out automatically when users connect. If you need assistance procuring licenses quickly, feel free to contact Sherweb for assistance.
Establishing secure connections
As mentioned earlier, you can either get SSL certificates to work with an RD Gateway or configure VPN tunnels to secure your clients’ remote desktop connections.
Installing certificates
You can use self-signed certificates for RDS, but you’ll need to distribute them to each user device, which is not ideal for the fast rollout that your customers will likely want. But if needed, Microsoft has detailed documentation for creating and distributing self-signed certificates for RDS.
Configuring secure tunnels
Performance Cloud* and Azure support a variety of different network models, which should allow you to accommodate any arrangement your customers might need. For example, you can set up a site-to-site tunnel through your customer’s VPN from their on-premise network to their RDS servers. Then configure point-to-site connections for your customer’s users to the RDS Gateway.
Guidance for configuring other secure connections on Azure is available in Microsoft’s documentation.
* Optional components may be required
Need help with more than Remote Desktop Service? Check out everything Sherweb can do for you!
Creating apps in a session collection
RDS can support either fully-fledged virtual personal desktops or more resource-efficient pooled desktop sessions. In either case, you’ll create RemoteApps that users can access. Name your pooled session collections according to the particular set of apps you’re providing and assign them to your Session Host VM.
The best way to provision personal desktop collections is with a PowerShell cmdlet: New-RDSessionCollection. There are a few different session parameters you can assign that are detailed at length in the full RDS documentation.
Note that your app collections won’t be available to users until you publish them in the Session Host Server Manager.
Helping your customers stay productive
These tips should help you get your customers connected more quickly, efficiently, and securely. Once your customers are stabilized and working remotely, there are many ways you can tune and customize RDS installations to help them get the most from their new environments.
by MediaTV Hosting | Dec 11, 2019 | Dedicated Hosting, Domains, Dynamics 365, G Suite, M365 Complience, Microsoft Power Apps, Office 365, Office Protect, Outlook Scheduling, Quick Help, Remote Desktop, Remote Working, Types Of Web Hosting, Uncategorized, Upgrade your OS, Websites, WHCMS, Wordpress
Brace yourself—what we have all known and loved as Office 365 has been renamed Microsoft 365. Starting today, all Office 365 subscription plans for both consumers and businesses have been consolidated under Microsoft 365 branding.
These changes represent Microsoft’s efforts to align its broad suite of productivity tools, services and apps under one Microsoft 365 umbrella. But don’t worry, everything you were accustomed to with Office 365 is still there! Existing Office 365 subscriptions all maintain full functionality and the same pricing, while also enjoying new features to complement and simplify everything you do with Microsoft.
We don’t just help you navigate Microsoft changes, check out all our value added services
Summary of changes
Moving forward, the subscription plans below will carry the following new names:
- Office 365 Business Essentials will become Microsoft 365 Business Basic
- Office 365 Business Premium will become Microsoft 365 Business Standard
- Microsoft 365 Business will become Microsoft 365 Business Premium
- Office 365 Business will become Microsoft 365 Apps for business
- Office 365 ProPlus will become Microsoft 365 Apps for enterprise
Remember: there are no changes to individual plan prices or features! There are, however, a number of new and enhanced features for several different apps and services.
Subscription enhancements
The biggest change you’ll see with the roll out of Microsoft 365 is the expansion of artificial intelligence (AI). This AI comes in the form of:
- Machine learning and predictive analytics that take all the data your company brings in, analyze it identify find patterns and meaning to help you optimize your business
- Intelligent search capabilities on Bing that make it easier than ever to find what you’re looking for, whether on the internet or within an image
- Cortana, an intelligent assistant that saves you time by taking care of the details associated with personalized productivity assistance
Microsoft 365 AI is partnered with powerful cloud-based applications that make use of customer data and insights, and also includes an integration with LinkedIn. In addition, Microsoft 365 will provide new templates and rich content combined with cloud-enabled connections to help you get better at connecting with people through your writing, presentations, designs and more.
Microsoft Teams also has new features that help make connections between coworkers and work groups even more seamless. New features include:
- Offline and low-bandwidth support
- Team chats in separate windows
- New Bookings app
- Upgrade to the Shifts app for firstline managers and firstline workers
- Shifts integration with Kronos Workforce Central v.8.1
- Ability for end users to view “Your Shifts “
- Elimination of background noise with real-time noise suppression
- A “raise hand” feature during Team video meetings
Of course, the core of the former Office 365 experience—Word, Excel, PowerPoint, Outlook and other flagship apps—will remain the core of the Microsoft 365 experience. Applications have simply been improved help businesses produce their best work, better ever before.
What’s not changing
The following Office 365 Enterprise subscriptions will maintain the same plan names:
- Office 365 E1
- Office 365 E3
- Office 365 E5
Office 365 subscriptions for Education and Government will also remain the same. For a full summary of updates including FAQs, see Microsoft’s blog post announcing the changes.
How Sherweb can help
We get it: these changes can be confusing! We’re here to help you through it. As a value-added cloud solutions provider and Microsoft Gold partner, Sherweb is well-versed in the Microsoft ecosphere and is fully prepared to address any concerns our partners might have.
by MediaTV Hosting | Dec 11, 2019 | Dedicated Hosting, Domains, Dynamics 365, G Suite, M365 Complience, Microsoft Power Apps, Office 365, Office Protect, Outlook Scheduling, Quick Help, Remote Desktop, Remote Working, Types Of Web Hosting, Uncategorized, Upgrade your OS, Websites, WHCMS, Wordpress
you probably know that your data is the most valuable asset of your business, but like most business owners, you likely struggle with what exactly to do with all that data. You may be sitting on top of a gold mine, but if you don’t have a way to dig it out and use it, it is worthless.
Fortunately, Microsoft has some powerful and easy to use tools that can help you mine your data and gain valuable insights. Best of all, these tools integrate and work together to give you the best possible result.
What are Dynamics 365 and Power BI?
Dynamics 365 is a powerhouse when it comes to CRM and ERP software. It offers a set of business applications designed to work together to help you run your business efficiently. Dynamics 365 includes applications for sales, marketing, service, operations, and commerce that can help you run your business more efficiently and gain valuable insights along the way.
Power BI is a business analytics tool. It can take data from hundreds of different sources and pull everything together in an easily understood format. It will generate reports and dashboards that allow you to quickly see everything that is going on within your organization.
Power BI can also help you generate charts and other visual reports to get instant feedback. These reports can be shared and discussed among you and your colleagues, giving you valuable insight to make better business decisions.
How to connect Power BI and Dynamics 365?
To use these powerful tools together, you must first get everything set up and connected. When doing this, you have two options – Power BI Service and Power BI Desktop.
Power BI Service is what most users prefer. It is online-based, simple to use, and will give you access to powerful analysis and reporting. Power BI Desktop is for more technical users, often those who are setting up Power BI Service for other users. We will explore the differences in the systems and how to set each up.
Power BI Desktop
Power BI Desktop is installed on your PC like any other Windows application. Once installed, you will need to connect it to Dynamics 365.
First, you’ll want to get the Dynamics 365 URL to plug into Power BI Desktop. To do this, log into Dynamics 365 and look under Settings → Customizations → Developer Resources → Instance Web API, and copy that link.
Then, log onto Power BI Desktop and select “Get Data”. Find “Dynamics CRM Online” in the search box, and enter the URL you just copied. Sign in and connect, then choose which columns and points of data you would like integrated into the system.
You can now build and publish reports that your Power BI Service users can use!
Power BI Service
Most users will never see the Power BI Desktop integrated with Dynamics 365; they may not even be aware of exactly how the system is working on the back end. For these users, their first experience with Power BI will typically come from logging onto app.powerbi.com with their work credentials.
Once they are logged on, they will see several customization options and tools to use. The Power BI lingo can be confusing to new users, so let’s review the five basic building blocks of Power BI: visualizations, dashboards, reports, apps, and datasets.
Visualizations
Visualizations are tools to help you better interpret data insights discovered by Power BI. These visualizations can come in many forms, including waterfall, ribbon, treemap, pie, funnel, card, scatter, and gauge charts.
There are also opportunities for the Power BI community to create custom visuals that you may find useful. If you end up viewing one of these custom visuals, you can always contact the designer with any questions you have.
Dashboards
Designers build dashboards to show subsets of datasets and reveal insights. Their main purpose is to help key personnel make important decisions. They can look similar to visualizations but have a key difference.
A visualization is just one visual about one data set. Dashboards can contain multiple visuals from multiple data sets and are designed to give an overall picture of how something is doing, not just a snapshot of one piece of data.
For example, if you wanted to see how all your marketing campaigns were doing stacked against each other, you could view a dashboard that incorporated all the campaign datasets.
Reports
A report, on the other hand, incorporates multiple dashboards and multiple visualizations but from only one dataset. It can be one or more pages. Reports are also created by designers.
For example, if you wanted to understand a single marketing campaign, you would be able to view multiple visualizations and dashboards about that one dataset.
Apps
Apps bring everything together, organizing related reports and dashboards about related content into a single, easy to access package. They can then be shared with individuals, groups, or the entire organization so that everyone is working off the same set of information.
Datasets
Datasets, as the name indicates, are sets of data. They can be taken from many different sources, but in this case, they would be extracted from the Dynamics 365 connection we set up earlier.
Useful Features
Users will see all five of these building blocks in action, but will rarely be given access to specific data sets – that’s something you and your team will control. However, your users will be able to favorite reports and dashboards, personalize their homepage, find recently viewed items, search content, and much more.
In this way, all your users will get the benefit of viewing your data without you having to compromise your data, a win-win. Who knows how many valuable insights they can help you uncover!
As you can see, having Dynamics 365 and Power BI connected is a useful tool that can help your entire company work together to make better, more informed decisions. It’s simple and easy to set up, so everyone can benefit. To learn more about how to make this work for your company, reach out to your SherWeb representative today!
by MediaTV Hosting | Dec 10, 2019 | Dedicated Hosting, Domains, Dynamics 365, G Suite, M365 Complience, Microsoft Power Apps, Office 365, Office Protect, Outlook Scheduling, Quick Help, Remote Desktop, Remote Working, Types Of Web Hosting, Uncategorized, Upgrade your OS, Websites, WHCMS, Wordpress
As the world experiences a massive shift to remote work, the need for new business tools is always increasing. We held a few webinars about remote work over the past few weeks and received many great questions on a variety of subjects. Many of the questions were so good that we wanted to create this document to help businesses navigate the new remote work realities with more ease.
We hope the following will provide answers to some of the most pressing concerns and queries you may have.
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How is an on-premise to Windows Virtual Desktop migration completed?
Does It Virtualize The Existing PC Into A WVD VM So It Has The Same Software Installed? Or Is It The WVD Device And New PC?
By default, you can either choose a basic image Windows 10 or Windows 10 with Pro-Plus installed for Windows Virtual Desktop. Once the user starts to add data and applications into its image, it’s saved as a UHD file on Azure.
That means anytime they re-login, they can access the same Desktop. If they kept something, it would still be visible the next time they log in.
You can also create your custom images with Windows Autopilot. Policies, applications, and permissions are already set whenever a user logs in. You will have to migrate it, upload it, or send a raven (for the game of thrones fans out there).
How to move from on-premises to WVD?
There are no existing packages to help you make the move as of today. If you have a file server, you need to recreate it for compatibility with WVD.
Nerdio can help you migrate the files to the new environment – it is quicker and easier than a manual step-by-step migration.
Is Windows Virtual Desktop an O365 essential?
From a Microsoft standpoint, we can only say Windows Virtual Desktop isn’t a 365 essential – at least not yet.
A central component of the Windows Virtual Desktop is the Windows license, which is why it’s only included in the Microsoft 365 Business, Microsoft 365 Enterprise plans, or a standalone Windows 10 Enterprise license.
If you are considering any type of Windows Virtual Desktop, we suggest you test it out, as it is highly likely that Windows Virtual Desktop will become an O365 essential in the future.
Where to start with Windows VM specs?
When setting up your Windows Virtual Desktop experience, you will go through the Azure portal that will give you several templates and pre-built machines to choose from.
We recommend starting with the default images so that you have a blueprint of what works for you. Afterward, you may optimize these resources for the users. Nerdio can help with this. Simply plug in your statistics (number of users or what you need for pool resources, etc.), and using its interface, it will suggest templates that are ideal for your workload.
Use this as a starting point, and if further modifications are needed, the interface allows you to log back in and make the necessary changes.
Is your Azure offering the best it can be? Learn how to improve it in our On-Demand Webinar
What license do you need for Windows Virtual Desktop?
WVD is a benefit that comes at no added charge with a subscription to Windows 10 Enterprise license. There are several ways to buy a Windows 10 Enterprise subscription.
- Microsoft 365 (E3, E5, Business)
- Windows 10 Enterprise VDA
These will have the RDS and the other services that go into creating a remote experience. Windows 10 standalone SKUs will also work for WVD.
How do local printers work with Windows Remote Desktop?
For Windows Virtual Desktop, we can include the Azure solution to ensure your needs are met. Microsoft recently announced that they’re enabling local printers to work within your organizational network without any security risks.
To print, you can set up your remote desktop services to configure settings to discover your local network and printers. As such, you can print directly from that network as well.
Our architects can help you map out a diagram of your solution, including how to set up printers with the recommended solution.
How do applications that are graphically driving or database driven work in Windows Virtual Desktop. Things like medical or dental EMR, or peripherals like medical cameras?
In terms of Graphic Processing Units (GPU) machines, Azure is offering more high-profile machines to support the heaviest workloads – many of which already fit these needs.
Get in touch with your account representative or connect to a solutions architect who can confirm the exact machines to help you with this dilemma.
What is the best device compliance profile for Endpoint Protection for remote work?
Whenever you’re setting up device management policies, make sure you know your vertical and which compliance your client falls into. If you consult the Microsoft Trust Center, you’ll find templates and guidelines for many compliance standards.
Make a checklist of the guidelines you’ll need to follow – you can find this information in our Resource Center.
Risk-averse businesses will refrain from granting everyone access. If you have a workforce that is working remotely within the same state, we can create an IP range for those connections so you can ensure everyone connecting is meant to be there, significantly reducing the attack surface.
Learn more about the next generation of AI-powered antivirus
Will Sherweb deploy a VPN solution for companies working remotely?
The short answer to this question is yes but read on to better understand possible challenges.
VPNs are challenging to deploy in the current situation. Still, we’ve been seeing plenty of successful examples of them working with remote desktop services.
When choosing a VPN solution, run tests before you deploy your full workload. We suggest this because traditional VPN solutions were built for organizations with 400 members, where only 20 are using it at the same time.
However, under present circumstances, the other 380 other employees will be using it as well as everyone is working remotely.
We can test out a VPN solution for compatibility with your workload, so you don’t have a problem.
Can Sherweb’s VoIP solution integrate with Microsoft Teams?
Sherweb’s VoIP solution and Microsoft Teams work very well together.
Using our flagship Cloud PBX product, you can make Microsoft Teams the endpoint, i.e., the center for your hub communications. This way, Sherweb routes the calls to your PBX, while also handling the IVRs and call management.
This setup lets you host global video conferences or have private chats with every employee, and even use MS Team as your phone system.
Answer the call for remote work and start reselling Microsoft Teams today!
What is the best way to get remote guests into connected to meetings?
The easiest way to connect remote guests is to send them a Teams meeting invitation via email. They will be prompted to download the application and choose a username. Microsoft Teams meetings can continue to display notifications in your chat bar and history.
Therefore, guests can log back into Teams, send you messages, contact you, and even restart meetings with videos as well. This way, you can connect remote guests seamlessly without them having to purchase or set up anything.
Once they are on Teams, you can invite them as guests on your organizations, and then customize the meeting settings.
On the other hand, an RDS session (remote desktop) is user-based, so there’s no need to invite a guest. You can create a user and license them so that they can access resources.
Ideally, you would set up a VPN connection to ensure your data is secure. Since it’s the cloud, you can delete the user and remove those licenses without incurring additional costs.
Can Teams Be Integrated Into Local Avaya PBX?
Yes, it can, but it’ll require additional equipment.
Sherweb uses something along the lines of a SIP gateway back to the intermediary. If it’s through an IP PBX, there will be several factors for you to consider. Contact us for more details on the resources required for the integration.
What equipment is required for Sherweb’s VoIP solutions?
Here at Sherweb, we can safely say that while there are constant requirements, there is no exhaustive list that we can provide for you. The requirements rely on a hefty network assessment.
Sherweb doesn’t follow a cookie-cutter approach to the solutions we deploy. We work with Grandstream and Yealink, and we are willing to support anything with those vendors.
As part of our services, we can auto-provision from a distance, including your cellphones as well.
There are a few components to consider. Two tools that could be useful are:
- Scoping gives partners a quick summary to grab info on requirements
- The voice activation guide walks you through the journey: everything from prospecting to the decision-making phase and different links to materials that you can use from the first step to the last.
Again, there’s no checklist, and we tailor every solution to suit your needs. Contact us to find out the specific requirements for your answer.
How can we switch clients over to VoIP when we know nothing about mass deployments of Teams-based phone systems?
Take advantage of the six-month trial, and go through the deployment process, work through the phone systems queue or Business Voice.
Give these options a dry run internally and then scale accordingly, depending on the results. Once you are comfortable with telephone solutions, organization-wide deployment can be quick. Sherweb has excellent solutions and support with this.
We can help you put the pieces together and provide you with documentation on how to go about building. We also have an integration with Microsoft Teams and our Cloud PBX so we can take care of the full deployment for you.
Get in touch with your account representative for more details on what the deployment process would look like for your business.
If 365 Business Voice is in your plans and you have put efforts into learning and deploying it – our resources will be available as soon as we’re able to release the material. We highly recommend getting in touch with our Cloud PBX team so they can help you onboard.
How can you create a demo tenant for Dynamics 365 Sales or Dynamics 365 Business Central?
Dynamics 365 and Business Central demos can be set up as soon as possible, depending on how essential or rushed your process is. Contact us and we’ll give you a demo explicitly based on the features you need to see based on your module.
So, if you have a module to preview certain functions, Sherweb can provide that – for sales, customer service, and every component by topic.
Check out how Sherweb can help you grow your business with our Infokit
What tips do you have for partners from a sales and marketing standpoint?
Create a marketing strategy that caters to the current needs of your target market. This means you need to be close to your clients and partners. Call them up and make sure they’re okay. Help them where they need your input, give support, and share your knowledge. Ask them how their own employees are dealing with remote work and make sure you understand their needs
If you still can’t find the answer to your remote work questions or have more queries, feel free to reach out to your account representative or contact Media Hosting Services for support.
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